Appointments & Consultations
To schedule an appointment, please call us at 281-565-1009
Cancellations
If you are unable to keep an appointment, we ask that you kindly provide us with at least 48 hours notice. This courtesy, on your part, will make it possible to give your appointment to another patient.
What to Bring
- Insurance I.D. Card
- Referral Forms (if applicable)
- Previous Health Records
- List of current medications
- Medical notes or test results that pertain to your current problem
To save time, patient forms can be filled out before you see the doctor. To minimize wait time in our office we can send a link to your phone allowing you to pre-register in the convenience of your home.
Health Insurance Plans
We participate in Medicare, most other insurance plans, and many managed care and HMO’s. Always bring your insurance card(s) for each appointment. Always keep us informed of any changes to your phone number, address or insurance. Covered procedures will vary with each insurance company — our office staff will assist you in determining eligibility. Patients are responsible for deductibles, co-payments and remaining balances.
If you have been referred to us from your primary care physician or belong to a managed care or HMO program, you are responsible for making sure you have proper authorization and referral forms for all your visits. WITHOUT AUTHORIZATION, WE WILL BE UNABLE TO SEE YOU.
Methods of Payment
We will bill all primary and secondary insurances for you if you provide the insurance information. Co-payments are expected to be paid at the time of service. The financial responsibility for services rests with the patient or his/her family, regardless of your insurance coverage.
We also accept the HSA (Health Savings Accounts) and credit cards:
MasterCard
Visa
Discover
Debit Cards
Estimate your out-of-pocket costs
Fair Health (FH) Consumer Cost Lookup allows you to estimate your medical and dental costs and learn about health insurance, so that you can make smarter healthcare choices. Click here to access this online tool.
Updating Records
It is very important that your doctor has your most up-to-date address and phone number. In case of an emergency we must be able to contact you. Please make sure the receptionist is aware of any changes. Also, please make sure we have both work and home phone numbers and an emergency contact number if possible.
About Deductibles
A deductible is the amount of money you must pay on your own before your health insurance company will start helping with your expenses. For example, if your insurance policy covers 80 percent of your medical costs, with a $500 annual deductible, you must pay at least $500 out-of-pocket before the policy begins paying anything. After you have paid $500 in expenses, the insurance policy will cover 80 percent of your medical bills for the rest of the calendar year.
Individual vs. Family
An individual deductible is a deductible that applies to only one person on the policy. For example, if your individual deductible is $300, the plan will begin covering your expenses after you have paid $300 out-of-pocket for your own medical costs. This amount does not include any of your other family members’ medical bills. A family deducible, on the other hand, applies to the total costs incurred by all members on the policy. For example, if your family deductible is $1,000, the policy will begin covering your family’s health care expenses after you have spent a total of $1,000 out-of-pocket for family members’ medical costs.
Meeting Deductibles
Insurance policies don’t require you to meet both deductibles before they begin paying your claims. If you meet the family deductible, for example, members no longer need to meet the individual deductible before the insurance company begins to pay. Likewise, if an individual on the policy meets his deductible, the insurance company will start paying on his claims, even if the family deductible has not yet been met.
Considerations
Depending on your insurance policy, deductibles may not apply to some services. For example, many policies will pay for preventive care, such as an annual check-up, regardless of whether you have met either of your deductibles. Most payments you make to cover medical expenses will apply to both your individual deductible and family deductible. However, any co-pays your policy requires for services that are automatically covered will not apply to either deductible.